Pet Portrait - Frequently Asked Questions

How long does it take to complete a pet- portrait?

This is always dependant on workload, however, the beauty of working for yourself means that I can work weekends and evenings in order to meet deadlines. Therefore, if you have a rush job, I can normally fit them in. As soon as you know you want a commission, then we will discuss a deadline and work to that. You will then know be clear with regards to timescales. For Christmas orders - please order as early as possible is this a very busy time of year.         Back to the top

Is it easy to order a pet portrait over the Internet?

Yes, it is easy, please follow the instructions on the web page, or simply send me an email in the first instance and I can call you to discuss. At each stage of the commission I keep in contact with my customers, let them know how things are going etc. So, if the Internet seems impersonal, it doesn't have to be, as I am only a telephone call away.         Back to the top

Can I order my pet portrait by post?

Of course you can order by post, as has often been the case, the photos are already developed and not digital; therefore they require to be sent in the post. Please send as many as you have and please be assured that they are all returned in the condition that they arrived in. As I realise that these photos are often precious please send them by signed for post.         Back to the top

What if I am local, can you take photos of my pet?

This is my most favoured process for taking on a commission, as I have a professional digital camera with experience in photography, therefore I know what I am looking for. It means I can take as many photos as is necessary. What I have done for previous customers, is take the photos and then meet again with the customer to decide on what pose is liked best, so the owner really has a say in their pet portrait. I also like to save all photos to disc and give them as a gift to the owner. When visiting customers, I can also bring along framed examples of work, so that a really good discussion of requirements can be met.         Back to the top

What happens when the pet portrait is finished?

An appointment can be made for collection of the finished portrait. I also can deliver (within a reasonable distance), and if it is postal, then I will send by postal tube and guaranteed courier service.         Back to the top

What about payment for the portrait?

Once a price has been agreed then I require a 50% deposit. This is so I am able to secure the time that I need to allocate; although, this deposit is flexible dependant on customers requirements.
The balance is then due on completion. For orders outside of the UK, full payment with the order including the cost of postage is required. All Cheques are to be made payable to the artist Joanna Culley.        Back to the top

What about taking my own photographs for you to work with?

I have a page on photo tips; however if you can send a good selection of clear and close up photos of your pet, then these are usually suitable. It helps to indicate which ones you like best and to give as much information about your pet as possible. Their characters need to shine through the portrait.
Therefore please see tips and tricks on taking the best photos. All photographs are returned.
Photo sessions can be arranged. You can bring your pet (s) to me at the Studio address in Romsey, or arrangements can be made for me to visit you.         Back to the top

How do I prepare my pet(s) for having the working photos taken?

It is nice to give your pet a brush before we meet, so the coat looks at its best. I am an animal lover therefore animals are not usually phased by my presence. Tit bits and encouragement always help to bring about that alert and interested look and one, which makes for a good portrait. Otherwise, I shall snap away with the camera until we find a picture that immediately tells us, that's the pose we want.         Back to the top

What copyright applies to the image?

Yes, copyright does apply, just the same as it would to a musician or a writer. Of course you own the original portrait, it simply means that only the artist can reproduce the work for print, promotional or advertising purposes, as the artist owns the Copyright.         Back to the top

How flexible are you?

I am flexible to customers needs. I will do what ever I can to make the commission a pleasurable experience for you. If this means discussing a portrait that is outside of the given sizes on the Costs Page, or something very specific to your requirements, then I am happy to accommodate. Please just contact me.         Back to the top